Terms of Use

1. Description of Services

Visanomi provides visa consulting, visa application process support, and guidance on residence and work permit applications.

Our company is not directly affiliated with consulates or official immigration authorities and does not guarantee approval of visa applications.

2. Terms of Use and Obligations

2.1. User Obligations

• ✔ Misleading or incorrect information must not be provided.
• ✔ No illegal, harmful, or deceptive activity shall be conducted.
• ✔ The functionality of the website must not be disrupted.
• ✔ Content that may infringe on third-party rights must not be shared.

2.2. Scope and Limitations of Services

• ✔ We are not responsible for changes in official visa regulations.
• ✔ Decisions made by consulates or embassies cannot be changed.
• ✔ Uninterrupted service is not guaranteed, and delays may occur due to technical issues.

3. Payment and Refund Policy

3.1. Fees

Services provided by Visanomi are subject to a fee.

3.2. Refund Policy

• ✔ If a user requests cancellation before service begins, a partial refund may be granted.
• ✔ Fees charged by official authorities are non-refundable if the visa application is denied.
• ✔ If Visanomi provides consultancy but is not the decision authority, the service fee is non-refundable.

4. Intellectual Property Rights

All content, trademarks, logos, designs, texts, and visuals on the website belong to Visanomi or are used under license.

5. Privacy and Data Protection

User information is protected under the Privacy Policy, and personal data is processed and stored in accordance with legal regulations.

6. Third-Party Links

The website may contain links to third-party websites. Visanomi is not responsible for the content of these sites.

7. Limitation of Liability

• ✔ Damages arising from visa denial or delays.
• ✔ Technical issues that may occur on the website.
• ✔ Delays or problems caused by third-party service providers.

8. Changes to Terms

Visanomi reserves the right to update these Terms of Use. The updated terms will become effective once published on the website.

9. Dispute Resolution

In case of any disputes, attempts will first be made to reach an amicable resolution; otherwise, competent courts shall have jurisdiction.